Ordering
Info F.A.Q.'s
· What forms of payment do you accept?
· Do I have to order online?
· Is it safe and secure to submit my credit
card and personal information online?
· How long will it take to receive my
order?
· Will I be charged sales tax on my order?
· Are there additional shipping charges
for international orders?
What forms of payment do you accept?
Barrier Technologies accepts all major credit cards (Visa, Mastercard,
Discover, and American Express) personal checks, money orders, travelers
checks and PayPal. Please note that all checks and money orders
must be payable to Barrier Technologies Inc.
Do I have to order
online?
Absolutely not! Barrier Technologies is not a virtual company. We
welcome you to speak to one of our knowledgeable customer service
representatives at any time. You can reach us by simply calling
us toll free at 1-800-353-4350. You also have the option of printing
out our order form and faxing it to 1-800-353-4351, or mailing it
to us at:
Barrier Technologies Inc.
6545 Nova Drive
Davie, FL. 33317
Please note returns will not be accepted at this address without
an ARM number.
Is it safe and secure to
submit my credit card and personal information online?
Yes. Your sensitive information is entered through pages that reside
on our secure (SSL) server. Your information is encrypted before
being transmitted to our server, it is never simply emailed to us.
This technology is currently the online industry standard for e-commerce.
How long will it
take to receive my order?
Your order will be processed immediately and usually shipped within
24 hours. Orders received by 4pm EST are usually shipped the same
day. Orders received after 4pm EST are typically shipped the next
business day. Orders placed on Friday after 4pm EST, Saturday, or
Sunday will typically not be shipped until Monday. The standard
shipping time for your order will be anywhere between 1 - 7 days.
Saturday, Sunday and national holidays are not considered business
days for delivery purposes. Shipping time varies depending on your
location within the United States. Express shipping options are
available.
Will I be charged sales tax
on my order?
State tax will not be applied to your order unless you are a State
of Florida resident, in which case the applicable sales tax will
be applied.
Are there additional
shipping charges for international orders?
Yes. Orders placed outside the United States are subject to freight
fees, taxes and or duties depending on the destination country.
Prior to processing your order, a Barrier Technologies customer
service representative will contact you via email with proper shipping
charges.
Our products are unconditionally backed by our Barrier Technologies®
Seal of Excellence and in the unlikely event that you are not satisfied
with your purchase we will issue a full refund. Email us to be issued
an Authorization to Return Merchandise (ARM) number. You must clearly
mark your ARM number on every package being returned; unfortunately
we cannot accept your shipment without it.
Please note that Barrier Technologies cannot accept any merchandise
that has been used or altered in any form from its original state.
All original packaging must still be intact.
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